Introduction:
Acura has announced a recall on the 2024 Acura ZDX due to a software issue that affects the anti-lock braking system, reducing stopping power at speeds under 25 mph. The proposed remedy involves an over-the-air software update that can be easily done at home. This article will delve into the details of the recall, the software update process, and the implications for owners of the affected vehicles.
Subtitles:
1. Software Issue and Safety Concerns
2. Remedy and Update Process
3. OnStar Enrollment Requirement
4. Relationship with GM
5. Alternative Update Options
The software issue affecting the 2024 Acura ZDX involves a miscommunication between the electronic control module and the brakes. This can cause the anti-lock braking system to continuously activate and release braking pressure while traveling at speeds under 25 mph on flat, dry surfaces. As a result, braking power may be reduced or fail altogether, posing a safety risk to both the driver and passengers.
Acura has proposed a simple remedy for the software issue affecting approximately 5,000 units of the 2024 Acura ZDX. Owners can receive an over-the-air software update that can be easily installed at home. After driving the vehicle and shifting to park, a prompt will appear on the 11.3-inch touchscreen to install the update. Alternatively, owners can navigate to Settings>Updates>History to initiate the update process. The update is expected to take about five minutes to complete.
One caveat to note is that the vehicle must be enrolled in OnStar, the GM telematics system, to receive the software update. OnStar recently faced legal scrutiny for allegedly selling drivers’ data to insurers without their knowledge. This requirement may raise concerns among owners who are wary of sharing their vehicle data with third parties. However, it is essential for ensuring that the update is successfully delivered to the affected vehicles.
The 2024 Acura ZDX shares components with vehicles from GM, including GM’s Ultium EV propulsion system used in the Cadillac Lyriq, Chevy Blazer EV, and Honda Prologue. This partnership highlights the collaboration between Acura and GM in developing new electric vehicles and incorporating advanced technologies into their respective offerings. The software update for the ZDX is another example of this collaboration, demonstrating how both companies are working together to address potential safety issues promptly.
If owners prefer not to install the software update themselves, they can visit an Acura dealer for assistance. During the update process, the ZDX will be inoperable, and even basic functions like door locks and windows may not work. For more information and assistance, owners can contact Acura at 888-234-2138 or visit Acura’s recall hub to stay updated on the latest developments.
In conclusion, the recall on the 2024 Acura ZDX highlights the importance of addressing software issues promptly to ensure the safety and reliability of electric vehicles. The over-the-air software update process offers a convenient solution for owners to rectify the problem without requiring a trip to the dealer. By understanding the implications of the recall and staying informed about the update process, owners can take proactive steps to ensure the continued performance of their vehicles.